How Wellspring Works

survey ads attribution icons

Example

  1. The Shopify store saw 200 orders
  2. The 200 orders made for $24,000 in revenue
  3. Of the 200 orders, 90 of them completed the post-purchase survey (eg. "How did you hear about us?") in this distribution
ResponseNumber of ResponsesRevenue from orders with
given survey response
Instagram Ad40$5,000
Google Ad10$1,000
TikTok Ad25$3,000
Friend10$1,500
Influencer5$700
Total90$11,200
*In addition to the number of responses for each answer, Wellspring also pulls the revenue specific to those responses, directly from each respective Shopify order.

This gives two key response rate metrics:

Order Attribution Rate = Number of Survey ResponsesTotal Shopify Orders=90200=45.0%\textbf{Order Attribution Rate = } \frac{\text{Number of Survey Responses}}{\text{Total Shopify Orders}} = \frac{90}{200} = \boldsymbol{45.0\%}
Revenue Attribution Rate = Revenue Attached to ResponsesTotal Shopify Revenue=$11,200$24,000=46.7%\textbf{Revenue Attribution Rate = } \frac{\text{Revenue Attached to Responses}}{\text{Total Shopify Revenue}} = \frac{\text{\$11,200}}{\text{\$24,000}} = \boldsymbol{46.7\%}
Response
Wellspring WAttributed Orders
Wellspring WAttributed Revenue
Instagram Ad
400.450=88.9\frac{40}{0.450} = \boldsymbol{88.9}
$5,0000.467=$10,707\frac{\text{\$5,000}}{0.467} = \boldsymbol{\$10,707}
Google Ad
100.450=22.2\frac{10}{0.450} = \boldsymbol{22.2}
$1,0000.467=$2,141\frac{\text{\$1,000}}{0.467} = \boldsymbol{\$2,141}
TikTok Ad
250.450=55.6\frac{25}{0.450} = \boldsymbol{55.6}
$3,0000.467=$6,424\frac{\text{\$3,000}}{0.467} = \boldsymbol{\$6,424}
Friend
100.450=22.2\frac{10}{0.450} = \boldsymbol{22.2}
$1,5000.467=$3,212\frac{\text{\$1,500}}{0.467} = \boldsymbol{\$3,212}
Influencer
50.450=11.1\frac{5}{0.450} = \boldsymbol{11.1}
$7000.467=$1,499\frac{\text{\$700}}{0.467} = \boldsymbol{\$1,499}
Total
900.450=200\frac{90}{0.450} = \boldsymbol{200}
$11,2000.467=$24,000\frac{\text{\$11,200}}{0.467} = \boldsymbol{\$24,000}

Extrapolation

Wellspring assumes that the distribution of responses is a representative sample of where all of the Shopify revenue should be attributed

Resulting ROAS & CPP Calculations

The result is a full picture of where every order heard about the brand, modeled off of the 90 survey responses for $12,200 in revenue that we can directly attribute.

Wellspring ROAS and Wellspring CPP by channel and in total follow easily from the above, once we plug in the ad spend values, which Wellspring pulls automatically
Digital Ad PlatformSpend
Wellspring WROAS
Wellspring WCost Per Purchase
Meta$4,000
$10,707$4,000=268%\frac{\$10,707}{\$4,000} = \boldsymbol{268\%}
$4,00088.9=$44.99\frac{\$4,000}{88.9} = \boldsymbol{\$44.99}
Google$650
$2,141$650=329%\frac{\$2,141}{\$650} = \boldsymbol{329\%}
$65022.2=$29.28\frac{\$650}{22.2} = \boldsymbol{\$29.28}
TikTok$1,750
$6,424$1,750=367%\frac{\$6,424}{\$1,750} = \boldsymbol{367\%}
$1,75055.6=$31.47\frac{\$1,750}{55.6} = \boldsymbol{\$31.47}
Total Blended$6,400
$19,272$6,400=301%\frac{\$19,272}{\$6,400} = \boldsymbol{301\%}
$6,400166.7=$38.39\frac{\$6,400}{166.7} = \boldsymbol{\$38.39}